English
Last updated: 09.03.2026
Swiss Kristall GmbH
Vorderi Böde 1, 5452 Oberrohrdorf, Switzerland
E-mail: info@swisskristallgroup.ch
Phone: +41 79 429 36 38
The controller under the Swiss Federal Act on Data Protection (FADP) is:
Swiss Kristall GmbH
Vorderi Böde 1, 5452 Oberrohrdorf, Switzerland
E-mail: info@swisskristallgroup.ch
We have not appointed a Data Protection Officer. For privacy enquiries, please contact: info@swisskristallgroup.ch (subject: “Data Protection”).
This Privacy Policy applies to visitors of our website www.swisskristallgroup.ch and to the processing of personal data connected to:
More specific privacy notices, consent forms or client documents may apply where an enquiry develops into a concrete service engagement (e.g., Health cases).
When you access our website, basic technical data may be recorded automatically:
These data are used to ensure website operation, security and error diagnosis.
We may process personal data you provide when you contact us, including:
Please do not submit sensitive personal data (e.g., health data) through general website forms unless explicitly requested for a specific process.
Our website is operated by external service providers. Hosting infrastructure may involve service providers whose servers or support operations may be located outside Switzerland (including the USA). Our infrastructure uses AWS and Fastly (CDN).
Where cross-border processing or access occurs, we aim to rely on appropriate safeguards (such as contractual safeguards) where required.
We process personal data for:
Where applicable, processing is based on:
Technical log files are retained only as long as required for security and troubleshooting (typically a few days to weeks).
Enquiry communications are retained only as long as necessary to handle the enquiry, manage follow-up, and meet legal, accounting or evidentiary requirements.
We do not sell personal data.
We may disclose or make personal data available to service providers acting on our behalf (processors), strictly to the extent necessary for:
We may also disclose personal data to authorities or courts where required by law or otherwise legally justified.
If an enquiry develops into a concrete service engagement, personal data may later be shared with relevant counterparties (e.g., service partners) as needed and appropriately authorised. Any such sharing is governed by the applicable client documentation.
Our website may include links to external services (e.g., WhatsApp, LinkedIn). When you click such a link, you may be redirected to a third-party service in a separate tab or application. In that case, the third party’s privacy policies apply in addition to ours.
If your enquiry relates to education services and concerns a child/minor, please provide only the minimum information necessary at the initial enquiry stage.
By submitting information about a child/minor, you confirm that you are the child’s parent/legal guardian or otherwise authorised to provide such information.
We may request additional documentation at later stages only where necessary and via appropriate channels.
Subject to applicable law, you may have the right to:
Requests can be sent to: info@swisskristallgroup.ch
We apply appropriate technical and organisational measures (such as SSL encryption, access restrictions and secure operational workflows) to protect personal data against unauthorised access.
This policy may be updated periodically. The current version is available on our website.
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